Terms of service

Terms of Service

This document sets out the Terms of Use ("Terms") of www.socbclub.com (the "Website"). 

This Website is operated by Soc.bclub ("the Seller", "we", "us", "our") who is the owner of Soc.bclub.

The Customer ("you", "your") is a natural person who is of legal age and who is not acting within the context of practicing a profession or conducting a business, with whom the Seller concludes an Agreement.

The Website is www.socbclub.com.

The Product is a product that the Seller offers for sale on the Website.

The Order is a purchase of one of more product(s) placed by the Buyer on the Website in accordance with the procedure and the terms described in this document.

By accessing this Website, you agree to be bound by the Terms.

Before using this Website, you must always read the Terms carefully, as well as our Privacy and Cookie Policy ("Privacy") and our Return Policy.

1. APPLICABILITY OF THE TERMS OF USE

These Terms of Use that have been made available online by Soc.bclub agreements and other legal relationships between the Seller and the Customer with respect to use the Website, including the purchase and sale of a product on or via the Website.

2. ORDER PLACEMENT AND COMPLETION PROCEDURE

2.1 Order placement

The Customer can place an order on or via the Website in the following manner:

  • The Customer selects the Product desired in the desired model and color,
  • The Customer adds the Product in the cart,
  • The Customer checks his order and proceeds to check out filling in all his personal and address details,
  • The Customer checks the information provided,
  • The Customer selects a payment method and processes the payment,
  • The Customer receives a confirmation e-mail of the Order that has been placed.

N.B. This first confirmation e-mail does NOT mean that the payment went through and that the order has been completed. If the e-mail address provided is wrong, Soc.bclub will NOT be able to send any confirmation e-mail or further information about the order and/or about the shipment.

2.2 Discount Code

Soc.bclub is entitled of offering Discount Codes and Store Credit in the following cases, among others:

  • If the Customer returns one or more product(s) requiring Store Credit with Free Shipping (Shipping costs will be included only in the first return. If the Customer will return the product(s) a second time, Shipping costs will not be included in the code provided by Soc.bclub),
  • If Soc.bclub decides to offer special discounts to one specific Customer because of a peculiar situation.

Personal Discount Codes are usable only one time and the entire amount has to be used in one single time.

2.3 Order completion

After the Customer has placed an order, Soc.bclub will:

  • Check all the order details,
  • Check if the address provided is correct (if it isn't our customer Support will contact the Customer as soon as possible requiring a correct address),
  • Check if all the ordered items are in stock (if there is any sold out item, our customer Support will contact the Customer as soon as possible offering a suitable solution),
  • Check if the payment has been processed and received,
  • Decide whether to accept or reject the order.

If Soc.bclub will decide to accept the order, the Customer will receive a confirmation e-mail that will inform him/her that the order has been completed and that it will be processed and shipped as soon as possible.

2.4 Order Rejection

Soc.bclub will be entitled to reject the Order placed by the Customer in the following cases, among others:

  • If the information that the Customer has filled in is incorrect, incomplete and/or false,
  • If the Customer's payment is not received,
  • If the Customer has already failed to comply with his/her payment obligations towards the Seller in the past,
  • If the Customer has already caused serious inconvenience to the Seller in the past,
  • If the Customer in the past has failed to accept and/or collect Orders that he/she placed with the Seller,
  • If there is an obvious mistake or clerical error, for example in the prices indicated on the Website,
  • If the Seller cannot deliver the Order to the address provided by the Customer.

If an Order is rejected, Soc.bclub will contact the Customer as soon as possible.

2.5 Conclusion of the agreement

The Agreement, including the Privacy Policy placed on the Website and these Terms of use, constitute the entire agreement between the Customer and the Seller with respect to the use of the Website and the placement and execution of an Order.

3. SHIPPING AND DELIVERY

3.1 Shipping time and carrier

The Order is processed and from our logistics as soon as possible (within 1-5 business days) after it has been completed. All our shipments are made using a carrier designated by us. Changing deliver carrier under special request made by the Customer is not a possibility. During sales delays are possible. The Customer will always be notified by the Seller via email about possible delays and/or changes.

3.2 Shipping address and Personal information

After the order has been processed and packed, it will be shipped to the address indicated by the Customer, provided that the mentioned address is complete and correct. If the address provided is incorrect and/or incomplete, the Customer will be contacted as soon as possible via the email address and/or the phone number the Customer indicated himself/herself, provided that the indicated personal information is correct and complete. If the Customer provided any incorrect and/or incomplete personal and address information, Soc.bclub has no responsibility in eventual delivery delays and/or failures.

3.3 Solving an eventual inconvenience

The risk with respect to any damage to or loss of the Products will be transferred to the Customer as from the time at which the Products are delivered. If any inconvenience will occur before the delivery, the Customer must contact our Customer Support providing order number, address information and clear explanation of the inconvenience. Our Customer Support will handle the complaint as soon as possible and will find a suitable solution in agreement with the Customer.

3.4 International Shipping (outside the EU)

For Orders shipped outside the European Union, the Customer is responsible for any applicable import duties, taxes, and customs fees. Delivery times may vary depending on the destination country and customs clearance processes. Soc.bclub is not responsible for any shipping issues once the Order has been handed over to the postal or courier service.

4. PRICES AND PAYMENT

4.1 Prices

The prices indicated on the Website are denominated in euros, are exclusive of Value Added Tax (VAT), and are exclusive of shipping costs. The return shipping costs will be borne by the Customer. The total Purchase Price will be indicated in the Cart and in the confirmation emails.

4.2 Price variation

Soc.bclub will be entitled to adjust the prices indicated on the Website from time to time without any notice being required. The prices indicated at the time at which the Order is placed will be deemed to be the prices that form part of the Agreement.

4.3 Payment

Payment may be made using the methods indicated on the Website and must be made in advance in order to fulfill the Order and complete the Agreement.

5. RETURNS

If the Customer is not entirely satisfied with the purchase, he/she will be entitled to return the Product within a term of 60 days after the Product has been received, without stating his/her reason for doing so, provided that the Product has not been worn, is undamaged and is in the original and undamaged packaging. If the package has already been shipped, shipping charges are not refundable. Products purchased with a discounted price are NOT refundable.

6. COMPLAINTS

6.1 Contact

The Customer can contact Soc.bclub via email: info@socbclub.com.

6.2 Responding time

Our Customer Support will answer to all the inquiries as soon as possible in a term of 14 days after receipt.

6.3 Eventual deviations

The Customer acknowledges that minor deviations in respect of the quality, size, color, finishing, etc. of Products do not constitute a well-founded reason to submit a complaint. Soc.bclub will not be liable for any damage that the Customer sustains as a result of such deviations.

7. WARRANTY AND LIABILITY

7.1 Warranty

Soc.bclub is required by law to provide a Product that meets the contract with the Customer. The Customer must check the Product as soon as he/she receives it and inform Soc.bclub about any eventual defect within the term of 60 days.

7.2 Liability

Soc.bclub is not liable for any indirect, additional or consequential damage of any kind whatsoever. Under no circumstances will any direct damage exceed the Purchase Price.

8. FORCE MAJEURE

Soc.bclub is not liable for any damage as a result of a delay in the delivery or a failure to deliver caused by circumstances beyond its control, including but not limited to pandemic, war, strikes, transport problems, fire, flooding, or bankruptcy of third parties.

9. ACCURACY AND AVAILABILITY OF INFORMATION

While Soc.bclub uses reasonable efforts to include accurate and up-to-date information on the Website, we make no warranties or representations as to its accuracy. We reserve the right to add, revise or remove any content or information without notice.

10. YOUR USE OF THIS WEBSITE

10.1 Browsing on the Website

Your use of and browsing on the Website are at your risk. Soc.bclub is not liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to or use of the Website.

10.2 Usage and Treatment of the Material

Any communication or material you transmit to the Website is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Soc.bclub or its affiliates for any purpose.

11. PASSWORD/ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your password and account. Soc.bclub shall not be liable for any loss or damage arising from any failure by you to protect your password or account.

12. OWNERSHIP AND RIGHTS

The trademarks, logos, and service marks displayed on the Website are registered and unregistered Trademarks of Soc.bclub and others. Your misuse of the Trademarks displayed on the Website is strictly prohibited.

13. COPYRIGHT

You should assume that everything you see or read on the Website is copyrighted unless otherwise noted and may not be used without the written permission of Soc.bclub.

14. REVIEW OF TERMS OF USE

Soc.bclub may at any time revise these Terms of Use by updating this page. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms of Use.